Privacy Policy

Your privacy is important to us at PPF Guy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

– Identity Data: Full name, email address, phone number.
– Vehicle Data: Make, model, and registration details.
– Technical Data: IP address, browser type, device information, pages visited, and other analytical data.
– Communication Data: Any messages or enquiries sent through our contact forms, email, or social media channels.

2. How We Use Your Information

We use your data to:

– Provide the services you request (e.g. bookings, quotations, enquiries).
– Communicate with you about your appointments or customer service issues.
– Improve our website and customer experience through analytics.
– Send promotional offers or updates (only with your explicit consent – you can unsubscribe at any time).

3. Legal Basis for Processing

We process your personal data under the following legal bases:

– Contractual necessity – to fulfil our agreement when you use our services.
– Legitimate interests – to improve our services and marketing performance.
– Consent – for email marketing and optional promotions.
– Legal obligation – to comply with relevant laws.

4. Data Protection & Security

We implement appropriate technical and organisational measures to safeguard your personal data. However, please note that no transmission over the internet is entirely secure.

We regularly monitor our systems for potential vulnerabilities and attacks.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with:

– Trusted third-party service providers (e.g. payment processors, IT support) who assist in running our business.
– Legal or regulatory authorities if required by law.

All third parties are contractually bound to keep your data confidential and secure.

6. Your Rights

Under the UK GDPR, you have the right to:

– Access the personal data we hold about you.
– Request correction of inaccurate data.
– Request erasure of your data (right to be forgotten).
– Object to or restrict certain processing.
– Withdraw consent at any time (for marketing or optional data use).
– Lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

To exercise your rights, please contact us at info@ppfguy.co.

7. Cookies

Our website uses cookies to improve user experience and track site analytics. You can manage cookie preferences via your browser settings. For more details, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our data practices. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns about this policy, please contact us at:
Email: info@ppfguy.co
Address: Unit 2, Grange Farm, Godington, Bicester OX27 9AF